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  • inquiry@nestGuru.in
  • (+91) 9702 54 11 86

Frequently Ask Question

some FAQ’s

Frequently Asked Questions

  • Does NestGuru manage multiple units of the same owner?
    Yes, we do manage multiple properties for single owner.
  • I have already got a tenant, do I have to wait until they leave before I can use your services?
    No, we can take over the management of your property at any time. And of course, we’ll give your tenant the respect and consideration they deserve.
  • How do I sign up?
    Simply get in touch via our contact page and we’ll give you all the information you need to get started.
  • What is the experience of your property management in Mumbai ?
    We have been managing properties in Mumbai since 2016 across the entire stretch of the city right from Nariman Point to Thane and Navi Mumbai.
  • What is your process to screen prospective tenants?
    We pre-screen the tenants based on the type of the tenant that the owner is looking at. We do a background check of the tenants which includes a check on professional background, ID proofs and address proofs, police verification etc to avoid any surprises later on.
  • What are the kinds of services do you offer to take care of rental properties ?
    We undertake the following activities to ensure that the property is taken care of:
    • Prior to the Licensee moving into the rental, we, jointly with the Licensee, carry out a detailed inspection of the property, furniture and fixtures provided. Similarly at the time of moving out, we again conduct a detailed inspection of the property, furniture and fixtures. We then compare the move-out checklist with the move-in checklist for further action.
    • We also undertake regular inspection of the property to ensure that the same has been well maintained by the tenants.
    • We take all calls from your Licensee regarding any maintenance issues they may be experiencing and utilize the services of our pool of qualified, skilled and reasonably priced contractors.
  • Will I be able to communicate with the tenant ?
    We share the contact details of the tenant with you. You can communicate with the tenant directly. However, we would suggest that we are kept in the loop for all correspondence to ensure that there is no miscommunication and everyone is on the same page with respect to the query raised.
  • How do you ensure that we are completed protected under the Leave and License agreement that I sign with the tenant?
    The agreements used by us are vetted by a multiple lawyers to ensure that you are in compliance with the laws of the land. We ensure that appropriate clauses are included to protect your rights as a Licensor as well as ensuring the protection of the property. The agreement has been drafted to ensure that the respective rights and obligations of both parties are clearly spelt out to avoid any confusion later on.
  • What happens if a legal issue arises, in relation to the tenant ?
    We recognize that despite our best efforts to pre-screen tenants, there may be situations which may require taking legal actions. Although a situation like this is extremely rare, but we are well equipped to handle these situations. If such a scenario occurs, NestGuru will assist the owner in legal proceedings, help in recovering rentals and support tenant eviction, at the owner's cost. NestGuru will not assume any liability of the legal proceedings and/or any consequential losses to the owner including rentals.
  • How can I terminate the contract with NestGuru ?
    The Property Management Agreement between the owners and NestGuru can be terminated by either parties by giving a 1 month notice.